Top Ave Terracota

Shipment

We can ship to virtually any address in the world. Please note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Also keep in mind that shipping rates for many of the items we sell are based on weight. The weight of any such item can be found on its details page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound weight.

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay for the return shipping costs if it is due to our error (you received a wrong or faulty item, etc.).

You should expect to receive your refund within four weeks of delivery of the package to the return sender, however, in many cases you will receive a refund faster. This time period includes the transit time it takes for us to receive your return from the sender (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply log into your account, view the order using the "Fulfilled Orders" link in the "My Account" menu, and click the "Return Item(s)" button. We will notify you by email of your refund once we have received and processed the returned item.