Privacy policy

Privacy Policy of Aire de Agua

Last Updated: September 6, 2023

Aire de Agua is committed to protecting the privacy of its customers. This Privacy Policy describes how we collect, use, and share the personal information you provide when using our online services. By visiting our website and making purchases on Aire e Agua, you agree to the practices described in this Privacy Policy.

Information We Collect

  • Personal Information: We collect information you voluntarily provide when registering on our website, making a purchase, or communicating with us. This may include your name, email address, shipping address, phone number, and other contact information.

  • Payment Information: To process your orders, we collect payment information such as credit or debit card numbers and other transaction-related information.

  • Purchase Information: We keep a record of the products you purchase in our online store, as well as your purchase history and preferences.

  • Device Information: We collect information about your device, including your IP address, web browser, operating system, and other technical information when you visit our website.

  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing on our website. You can configure your browser to reject cookies, but this may affect the functionality of our site.


Use of Information

We use the information we collect for the following purposes:

  • Order Processing: We use your personal and payment information to process and deliver your orders and to communicate with you about the status of your purchases.

  • Customer Service: We use your information to respond to your questions, comments, and customer service requests.

  • Personalization: We use information about your preferences and past purchases to personalize your shopping experience and show you products that may interest you.

  • Marketing and Communications: If you allow us, we may send you promotional emails about our products, special offers, and news. You can opt out of these communications at any time.

  • Security and Fraud Prevention: We use the information to protect the security of our website and prevent fraudulent activities.


Sharing Information

We do not sell or rent your personal information to third parties. However, we share information with third parties under the following circumstances:

  • Service Providers: We work with trusted service providers who assist us in operating our website and providing services to you. These providers may have access to your personal information only to perform specific tasks on our behalf.

  • Legal Requirements: We may disclose your information if we are legally required to do so to comply with a law, regulation, or government request.


Information Security

We take measures to protect your personal information and maintain your online security. We use technical, administrative, and physical security measures to protect your information from unauthorized access and disclosure.

Your Rights and Choices

You have rights related to your personal information, including the right to access, correct, delete, or restrict the processing of your data. You can exercise these rights by contacting us through the contact information provided at the end of this policy.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our privacy practices. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:

Aire de Agua
+57 3024266927
marketing@airedeagua.com